Returns and exchanges are accepted for defective or incorrectly shipped items. Please contact our support team within the eligible return period for assistance.

No, both consumers and businesses can purchase from our store. However, wholesale and retail pricing benefits are available exclusively to registered business members.

Yes, we offer recurring supply agreements and wholesale partnerships for pet stores, grooming salons, clinics, and other businesses.

You can contact Customer Support at (+1) 323-485-0514 or by email at david.nam@ohhappypet.com . If you have any questions or concerns, we are always available to assist you.